At SHIBUSHI, we aim to process and ship orders as quickly as possible.
Most orders are processed within 1–2 business days, provided that all items are in stock.
During peak periods, including new product launches, promotional events, and holidays, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that after a package has been handed over to the shipping carrier, delivery times may be affected by factors outside our control, including carrier delays, customs processing, weather conditions, or local delivery disruptions.
We will, however, do our best to assist you if you experience any delivery issues.
We offer shipping to many countries and regions worldwide.
However, shipping availability may vary depending on the destination, local regulations, carrier restrictions, or product limitations.
If we are unable to ship to your location, you will be notified during checkout or contacted by our Customer Service team.
Orders are generally processed within:
1–2 business days
If an item is temporarily unavailable or additional processing time is required, your order may be delayed by several business days.
We will contact you if there is a significant delay affecting your order.
Orders are primarily fulfilled from our warehouse in China.
Estimated delivery time is generally:
8–12 business days
Delivery times may vary depending on:
Please note that delivery estimates are not guaranteed unless otherwise stated.
Once your order has been shipped, tracking information will be provided by email.
Tracking updates may take some time to appear after the package has been dispatched.
If your tracking information has not updated for an extended period, please contact our Customer Service team for assistance.
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error in your shipping information, please contact us as soon as possible.
Once an order has been shipped, we may not be able to modify the delivery address.
Additional shipping costs caused by an incorrect or incomplete address may be the responsibility of the customer, where permitted by applicable law.
If your order is significantly delayed or appears to be lost in transit, please contact us and we will assist you in checking the shipment status with the carrier.
We are not responsible for delays caused solely by circumstances outside our reasonable control, but we will do our best to help resolve delivery issues.
If you have any questions about shipping or your order, please contact:
Email: support@shibushi.shop
Website: shibushi.shop
